A: Unlike many mass-produced or drop-shipped options on the market, every Watchitect timepiece is handmade by experienced craftsmen. We control every step—from sourcing parts to final assembly—to ensure exceptional quality at a fraction of the luxury market price. Our mission is to make affordable luxury accessible, offering unique, high-end Casioak customizations without the premium markup.

A: Absolutely. Each Watchitect watch is hand-assembled by skilled technicians who take pride in precision and detail. We use high-grade materials for bezels, straps, and dials—selected for durability, comfort, and style. Every piece is thoroughly tested before shipping to ensure it meets our high standards.

A: We offer a 14-day return policy. You have 14 days from the date you receive your item to request a return. To be eligible, items must be unused, in their original condition and packaging, and accompanied by proof of purchase. ✅ Acceptable reasons for return include: －Defective or damaged products －Incorrect product color or style received ❌ Returns will not be accepted for: －Change of mind －Dissatisfaction with style －Minor color differences due to lighting or screen settings －Size or fit issues To initiate a return, please contact us at info.watchitect@gmail.com before sending any items back.

A: Yes. Every Watchitect timepiece begins with an authentic Casio G-SHOCK watch. We carefully disassemble, upgrade, and customize each unit with premium parts to deliver a high-quality and unique final product.

A: Each Watchitect timepiece is hand-modified and custom-made, requiring 5 to 7 business days for careful preparation and quality inspection. Once your order is ready, we ship it worldwide via UPS or DHL Express, with delivery taking an additional 3 to 6 business days depending on your location. All shipments include tracking for your peace of mind.

A: Yes! At Watchitect, we offer customization options to make your timepiece truly unique. You can contact us before placing your order to discuss special requests, including dial colors, strap options, or engraving. We’re happy to help bring your vision to life.