A: Unlike many mass-produced or drop-shipped options on the market, every Watchitect timepiece is handmade by experienced craftsmen. We control every step—from sourcing parts to final assembly—to ensure exceptional quality at a fraction of the luxury market price. Our mission is to make affordable luxury accessible, offering unique, high-end Casioak customizations without the premium markup.

A: Yes. Every Watchitect timepiece begins with an authentic Casio G-SHOCK watch. We carefully disassemble, upgrade, and customize each unit with premium parts to deliver a high-quality and unique final product.

A: Absolutely. Each Watchitect watch is hand-assembled by skilled technicians who take pride in precision and detail. We use high-grade materials for bezels, straps, and dials—selected for durability, comfort, and style. Every piece is thoroughly tested before shipping to ensure it meets our high standards.

A: Each Watchitect timepiece is hand-modified and custom-made, requiring 5 to 7 business days for careful preparation and quality inspection. Once your order is ready, we ship it worldwide via UPS or DHL Express, with delivery taking an additional 3 to 6 business days depending on your location. All shipments include tracking for your peace of mind.

🕒 In total, please allow approximately 8 to 12 business days to receive your order.

A: We offer a 14-day return policy. You have 14 days from the date you receive your item to request a return. To be eligible, items must be unused, in their original condition and packaging, and accompanied by proof of purchase.

✅ Acceptable reasons for return include:

－Defective or damaged products

－Incorrect product color or style received

❌ Returns will not be accepted for:

－Change of mind

－Dissatisfaction with style

－Minor color differences due to lighting or screen settings

－Size or fit issues

To initiate a return, please contact us at info.watchitect@gmail.com before sending any items back.